Back up your office move and safeguard your client base
Find out how to protect your clientele during your workplace relocation
Any company worth its salt will want to put its clients first. Day in and day out, businesses strive to put their clients’ needs at the top of their priorities and keep their customers content. Let client relations fall by the wayside and you can guarantee you’re on the fast-track to failure. So when you conduct an office move it is vital to appreciate that your customers need to remain at the forefront of your operations.
When relocating offices most businesses will be faced with transporting client material. This could be filed documents, archives or client profiles. These may be stored in hardcopy paper format or on a computer system. However you have stored this information it is likely to be confidential and you will need to ensure that this information isn’t mishandled during your move.
If you are disposing of client paperwork, make sure you destroy any private information by shredding the files. If it is non-sensitive paper such as old brochures that you need to get rid of, then recycling is a responsible option. Back up all computer files before your move. Your company should already be in the habit of regularly backing up your computer data and ideally will have a back up policy implemented. It is perhaps obvious that you should back up your databases and code onto an external hard drive, however, many companies forget to back up smaller details such as client email contact information.
When protecting your clients during the office move you need to treat their information with the same care you would at any other time. Get this right and you optimise your chances of retaining your client base during relocation.
