the office relocation planning website

Cookie Policy

Web cookies and how they are used

A cookie is a small file of letters and numbers sent to your computer or mobile phone when you visit a website. It means that the website can recognise your computer or phone if you return to the same site.

Cookies are used for different purposes. These include remembering personalised preferences on websites, recording items that you have put into a shopping basket, and counting and analysing the visitors coming to a website.

Cookies and the law

A new law came into effect in the UK on 26 May 2011, giving web users the right to choose what information gets stored on their phone or computer. This includes cookies placed by websites and the likes of Google Analytics. The law will be enforced from 26 May 2012.

The text below is taken from advice provided by the UK government.

In the past many websites placed cookies on visitors' computers without their consent. From 26 May 2012, businesses and organisations running websites in the UK will need a user's consent to store cookies on their computer.

Many websites use cookies. As the rules change, users of websites are likely to start seeing more information about what cookies are used on websites, and what information is being stored. Users will be given more choices about these cookies, including being asked to agree to a cookie being used.

The Information Commissioner's Office (ICO) has published more detailed advice on what the law means for you as a consumer.

We use different kinds of cookies on this web site. There are essential cookies, without which the site would not function correctly, functionality cookies, which enhance your experience, analytics cookies which give us information about visitor numbers and pages visited, and third party cookies which are included along with additional functionality, such as embedded YouTube video or links to Facebook and other social media.

Essential Cookies

  1. If you have signed up to Help Moving Office in order to be able to download the guides, checklists and how-tos, a cookie is used to record this fact and to allow you to download all other items without repeatedly having to sign in.
  2. If you are a registered user of this site and you log in, a secure encrypted cookie is used to store your credentials to keep you logged in between pages.
  3. As part of the login process another cookie is created purely to test whether cookies are enabled on your browser.
  4. A cookie is used to test whether cookies are enabled and, if so, to store your preferences as to whether you accept cookies used on this site.
  5. A cookie is used to create and store status messages such as "You have logged in", or "Thank you for completing the survey...". No personal information which identifies you is stored with this cookie.
  6. If you use the font resizing mechanism on the accessibility page, your preferred size is stored in a cookie.

Third party cookies outside of our control

We may use external services on this web site to display content from time to time. For example, we may show videos from YouTube, Vimeo or another streaming service. Pages with this embedded content may use cookies from their web sites.

You may see embedded 'share' buttons on our web pages. These enable users to share content with their friends through social networks such as Facebook and Twitter. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. We do not control the dissemination of these cookies.

We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Some, all, or none of the following sites may set cookies on your browser. Please note that this is a snap shot list and that it may not be complete. It is unlikely, however, that all these sites are in use on this site.


To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

How do I manage and delete these cookies?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit one of the following sites. It is not technically possible for you to exchange your settings between different browsers and devices so you will need to change these settings on each browser you use.

Please note, our cookies do not collect personal data. If you are concerned about third party cookies (e.g. YouTube, Facebook etc.), check their sites for information, or visit the links above and learn how to switch off third party cookies. Turning off cookies altogether for this site via the button below will prevent access to the site content.

Planning an office move? Go the office relocation planning resource centre

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Terms & Conditions

Moving Office Ltd believes in safeguarding the privacy of our users whilst also providing a beneficial service. This Policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy.

Please read this Privacy Policy carefully as once you use our website you will be regarded as having read and accepted this Privacy Policy. You must not use our website or our Services if you do not accept this Privacy Policy.


We will collect personal information about you which you give to us when you register to use our website and when you provide information as part of our service (for example, in order to obtain a copy of a checklist, guide or document for the purpose of helping you plan your office move). We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.


We may use your personal information for the following purposes to:

  • enable you to access and use part or all of the services; and/or
  • personalise aspects of our overall service to you; and/or
  • communicate with you; and/or
  • process a connection between you and a third party; and/or
  • provide your details to third parties that offer products or service that may be of interest to you; and/or
  • analyse and research the use of our website and improve the quality of our services for users and advertisers


Please be aware that if you either use, or register to use, our website or our services, you will be giving your consent to us disclosing your personal information to the following parties:

  • Third parties that help us provide our services to you, such as web hosting companies;
  • Third party providers whose products or services are listed on the results pages on our website, for the purposes of obtaining advice or services relating to moving office;
  • Regulatory/governing bodies for the purposes of compliance monitoring;
  • Other third parties that might be able to offer products or services that are applicable as a result of your requirement about thinking about moving office.

We automatically collect information about your visits to our site and, from time to time, we will supply this data to third party organisations that might be able to offer products or services that relate to moving office. If you do not wish to be included then please email


If you decide to enter into a contract with a third party provider through a channel on our website, the information you have provided to us together with any further information requested by, and supplied by you to, the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.


The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel. We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.



A cookie is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Cookies cannot be used by themselves to identify you.

The first type is a 'session-based' cookie. This means that it is only saved on your hard disk for the time you are using our website. We use these cookies to store your locations during a search session and to make it easier for you to access your account. The second type of cookie we use stays on your hard disk after your session and is called a 'persistent'. These cookies help us understand the number of different people coming to the site, rather than the total number of times the site is used. We use these cookies to manage the adverts that are shown to visitors to the Website.

If you do not want a website to create a cookie on your computer, most web browsers provide the option to disable them. However, our website may not work properly if you reject our cookies.


A web beacon - sometimes called a clear GIF (Graphics Interchange Format) or pixel tag - is a line of code that we have installed on some of our pages to help us learn more about how our visitors make use of the content and services that we offer, and to count how often people visit different areas of the website. Web beacons are not visible in your browser and do not affect the content seen on the Website.

Web beacons help us provide a better service to you by allowing us to understand which areas of the site are more popular with visitors than others. We do not use web beacons to collect any personal information about you as an individual but we do use them to build up a picture of how people tend to use the Website.


You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee of up to £10 for a copy of such information.


This site is owned and operated by Moving Office Ltd. If you have any queries, please contact us. Registered Office: The Beeches, Furzedown Lane, Amport, Hampshire, SP11 8BE. Tel: 0844 335 1233